FAQ
- Garden Guide
- Hwadamchae
- Courses
- Transportation
- Events & Programs
- Amenities
- Others
Facilities & Themed Gardens
What kind of themed gardens are there?
Is it possible to visit even if it rains?
Hours
What are the operating hours?
* Operating hours are subject to change on a monthly basis, so please check the Announcements section before visiting.
How long does it take to tour the entire arboretum?
On-Site Ticket Purchase
May I cancel a ticket or request a refund after it has been issued?
If I am staying at Konjiam Resort, may I pay for a ticket with my room via deferred payment?
Are there credit card discounts or Konjiam Resort guest discounts?
Online Booking
May I cancel after booking online?
May I enter by showing the online booking confirmation text message?
Wheelchairs/Strollers
Are wheelchairs and strollers available for rent?
I am visiting with a disabled person who needs a wheelchair. Is the entrance accessible by car?
Tour Etiquette
May I bring a picnic blanket/mat or packed lunch?
What items are prohibited?
Does Hwadam Botanic Garden have a smoking area?
Visitor Information
What are the visiting hours and closed days?
Is group booking available?
Is entry possible outside of the reserved time?
Do I need to make a reservation?
Where can I make a reservation? May I purchase tickets on-site?
Tour Guide
May I visit Hwadamchae only?
Is there an exhibition description for Hwadamchae?
Are there restrictions on what I may bring into the exhibition hall?
Accessibility
Recommended Routes
Is there a place where you can soak your feet or play in water?
What can I expect to see at each themed garden?
Which areas of Hwadam Botanic Garden have lots of tree shade?
Hanui Lift
Where can I ride the lift?
Is the Hanui Lift one-way use only? How much does it cost?
Walking Trail
Is there any way to get up there on foot? How long does it take?
Others
What are the procedures for visiting Hwadam Botanic Garden via a group tour bus?
What’s the parking situation?
Experiences & Events
What types of events are you holding and where are they held?
Are there any other events or programs besides the firefly event?
Firefly Event
When can I watch fireflies?
* Subject to change depending on habitat/growing conditions and weather conditions.
Permanent Program
Where can I buy mandarin duck and carp feed?
Monorail
How long is the monorail ride?
What are the times for the first and last monorail rides, and what is the time interval at which they run?
Does the monorail operate when raining?
How long does it take to go up to the observatory by monorail and then walk back down?
May I bring a baby stroller on the monorail?
How much does a monorail ride cost?
Do the monorail's cars have seats? How many passengers can a car carry?
Do I need reservations for a monorail ride? Where do you embark?
Restroom
Where are the restrooms located?
Breastfeeding Station & Children’s Lounge
Is there a breastfeeding station?
Resting Area
Are there drinking fountains in the arboretum?
Are there any places or facilities where I can sit and relax?
Others
How do I reserve a room at Konjiam Resort?
What attractions are there at Konjiam Resort? How do I get to the ecological stream?
How long does it take to walk to Konjiam Resort from Hwadam Botanic Garden?
Are there any restaurants at Konjiam Resort that you would recommend? What types of food are available?